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Traceroute Test |
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When
downloading data from NewsGuy, your
connection will pass through a
variety of Internet points, which
include our local backbone, the site
you connect from (ISP, work, school,
etc.), and the backbone that
supports your site. This is called
an Internet connection route, and
while each member connects to the
same NewsGuy news servers, they all
reach our service through different
Internet routes. Some routes may
perform better than others, so if
you are currently running into slow
downloads or disconnections when
accessing NewsGuy, that the
disruption may be related to your
connection route. Click the
following button to initiate the
traceroute, and once the route
details have been displayed with
your web browser window, you can
email a copy to our
support staff for review. |
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Ping Test |
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When each
point along a person's connection
route is performing well, they
should be able to download data
through each of those route points
without any reasonable delays. If a
route point should experience a
performance problem, this usually
results in a person being unable to
download data past that specific
point on their route. This type of
disruption is commonly referred to
as "data loss", and if a route
experiences more than 10% data loss,
it will impact a person's
performance. Click the following
button to initiate a ping test,
which will check for data loss along
your unique connection route. If you
record 10% data loss or higher,
please run the traceroute test and
email a copy of the trace & ping
results to our
support staff for review. |
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